Your home and your things are safe.

We cover you with 7 layers of trust and guarantees

( 1 )

Everyone shares their home

All of our members share their home via KeyBento. They trust you to take care of their home as you would take care of your own home, and they do the same for you. The trust and care always happens both ways.

( 2 )

You'll meet families over a video or phone call before you swap

So, you swap with people you know, not strangers. We’ll even give you ideas for talking points (hobbies, typical weekends, etc.) to make the conversation easy and interesting. There’s no pressure to confirm a swap after a call if you don’t want to.

( 3 )

You'll see member ratings and reviews

You can read a family's reviews before swapping with them, and you'll both review each other after your swaps. You can choose to only swap with people who have amazing reputations in the community. 

( 4 )

You set your home rules

We’ll provide the swapping Code of Conduct and you’ll provide your home rules (no smoking, no parties, etc) so that everyone is informed how to behave during a swap, to respect boundaries and to be wonderful hosts and guests.

( 5 )

You always choose who stays in your home

You have full control over who stays in your home. After you match, you’ll chat, get to know the family and feel the vibe before making your decision.

( 6 )

All members are professionally screened and background checked

With our trusted third party provider, we screen all members at sign-up and each time they confirm a swap. This includes verifying their identity, email, phone number and any history of theft or damage in Airbnbs, Hotels and other swapping platforms. We make sure, on a continual basis, that only trustworthy families are part of our community.

( 7 )

We cover your home up to €50,000 in theft and damage

Theft or damage is extremely rare. In the rare case that it happens, you're covered with the "KeyBento Double Guarantee"

Minor issues will be covered with your guests' €300 deposit. Above this amount and along with our guarantee provider we guarantee an additional €50,000. You likely won't need it - but it's here if you do and we'll support you at every step of even the smallest claim